Privacy Policy

Movideo Pty Ltd ABN 71 131 484 565 of Level 4, 21-31 Goodwood Street, Richmond, Victoria 3121, Australia (Movideo) is bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (the Act) and is committed to protecting the privacy of any personal information it holds.

Movideo will only collect, use or disclose personal information in accordance with the Act and this Privacy Policy.

Movideo may amend this Privacy Policy at any time.  The updated version will be available by following the “Privacy Policy” link on

In this Privacy Policy, “personal information” has the meaning set out in the Act.  Basically, personal information means information or an opinion about an individual who is reasonably identifiable.  It includes a person’s name, email address, age, gender and phone number.

1. Collection of personal information

The collection of personal information depends on how you deal with Movideo. The most common ways we collect personal information are described below.

Movideo operates online video platforms. Our customers are content providers who stream or otherwise make their content available through our platforms.

When you use a platform operated by Movideo through a website or an app, Movideo may collect a range of data about your connection to the platform (including your internet browser, operating system, IP address, connection speed and internet service provider) and your use of the platform (including how long you used the platform, the videos you watched and how often you return to the platform). However, this data is not personal information and you cannot be identified from it. If you access the platform through a website, this data will be stored in a cookie on your computer – see section 7 below for more details about cookies.

We will also collect your login details, which may constitute personal information. If you choose to save your login details for the platform, we will also store that information in a cookie.

If you contact us with a question or comment through our “Contact Us” page or otherwise, your communication may contain personal information about you.

2. Use of personal information

The purposes for which we use your personal information will depend on the circumstances in which we collected it. The most common ways we use personal information are described below.

Generally, we may use personal information:

  • for the purposes for which we collected it (and related purposes which would be reasonably expected by you);
  • for other purposes to which you have consented; and
  • as otherwise authorised or required by law.

Movideo and our content provider customers use data about your connection to the platform and your use of the platform for the purpose of measuring the audience for content, improving the platform and its other products and services and to better target content and advertising. However, this data is not personal information and you cannot be identified from it.

We may use your login details to log you into the platform.

If you contact us with a question or comment, we may use any personal information you provide to respond to your question or comment.

3. Disclosure of personal information

Movideo may disclose your personal information to third parties in connection with the purposes described in section 2 of this Privacy Policy.

Generally, we will only disclose personal information to a third party if:

  • that disclosure is required for the purposes for which we collected the information;
  • you have consented to that disclosure;
  • we are required by law to disclose the information; or
  • we are otherwise permitted to disclose the information under the Australian Privacy Principles.

The third parties to which we may disclose your personal information include:

  • contractors (such as website and data hosting providers and other IT suppliers) and other persons who perform services for us;
  • our related companies;
  • our accountants, insurers, lawyers, auditors and other professional advisers;
  • in the event that we or our assets may be acquired or considered for acquisition by a third party, that third party and its advisors; and
  • in exceptional circumstances, third parties that require the information for law enforcement or to prevent a serious threat to public safety.

It is possible that some of the above entities may be located overseas. Where we disclose your personal information to third parties (whether in Australia or overseas), we will use reasonable commercial efforts to ensure that such third parties protect your personal information in accordance with this Privacy Policy.

4. Security of personal information

The security of your personal information is important to us. Our platform incorporates various security features to keep all information that Movideo collects from you secure from unauthorised access. While we exercise great care in relation to the security of your personal information, no data transmission over the internet can be guaranteed to be 100% secure. Movideo does not ensure or warrant the security of any personal information transmitted to or from our platform or websites and you use our platform or websites at your own risk.

5. Where we store personal information

We store any personal information we collect on cloud storage, including Microsoft Windows Azure. Some of the servers on which the personal information is stored may be located overseas, including in the USA, Singapore and Hong Kong. We will use reasonable commercial efforts to ensure that any cloud storage provider we use protects your personal information in accordance with this Privacy Policy, wherever its servers are located.

6. How to seek access to or correction of your Personal Information

You may seek access to personal information which Movideo holds about you by contacting us as described in section 9 of this Privacy Policy.  We will provide access to that information in accordance with the Act, subject to certain exemptions which may apply.  We may require that the person requesting access provide suitable identification and where permitted by law we may charge an administration fee for granting access to information.

If you become aware that any personal information we hold about you is incorrect or if you wish to update your information, please contact Movideo as described in section 9 of this Privacy Policy.

7. Cookies

Cookies are small text files stored on your computer to enable a web server to collect information from your web browser. Cookies store information such as the web pages you have visited and how you have used a website. They do not automatically collect personal information about you, although if you provide personal information through our websites, then that information may be stored in a cookie.

Movideo uses cookies to help us monitor how you use our websites and the internet so that we can customise and improve the website content. Movideo may also use cookies to personalise your experience at the website and to save your login details. Movideo does not disclose information gathered from cookies to third parties, other than to its website developers.

You can change your privacy preferences regarding the use of cookies and similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full functionality of the Website. Please consult the “Help” section of your browser for more information.

8. Links to third party websites

Movideo provides links to and from third party websites that are not operated or controlled by Movideo and may not be subject to a privacy policy. Movideo is not responsible for the conduct of these third parties. Before disclosing personal information to any third party we suggest you examine the privacy policies on the third party’s website or enquire about their privacy policy.

9. Complaints, queries, further information

We welcome your queries or comments about our Privacy Policy and personal information handling practices.

If you would like further information on our personal information handling practices or wish to make a complaint about a breach by Movideo of the Australian Privacy Principles or this Privacy Policy, please contact the Movideo Privacy Officer at or Movideo Pty Ltd, Level 4, 21-31 Goodwood Street, Richmond, Victoria, 3121.

We take all complaints seriously and will assess and investigate any complaint received with the aim of resolving it in a timely and efficient manner.

If you are not satisfied with the outcome of a complaint or are interested in obtaining additional information on privacy issues, you may wish to contact the Office of the Australian Information Commissioner through its website at

© Movideo Pty Ltd